Introduction:
Module 1:
What is Unconscious Bias?
Definition
How Does it Work?
Triggers
Impact
Knowledge Check
Module 2:
Types of Unconscious Bias I
Affinity Bias
Halo Effect
Attribution Bias
Confirmation Bias
Knowledge Check
Module 3:
Types of Unconscious Bias II
Horns Effect
Contrast Effect
Beauty Bias
Height Bias
Knowledge Check
Module 4:
Types of Unconscious Bias III
Conformity Bias
Gender Bias
Name Bias
Ageism Bias
Knowledge Check
Module 5:
Effects on Company
Recruitment
Employee Turnover & Low Morale
Decreased Productivity
Reputation
Knowledge Check
Module 6:
Mitigating Unconscious Bias
Set Expectations
Get Feedback
Encourage Participation
Train Employees
Knowledge Check
Module 7:
Training
What to Include?
Who Should Be Trained?
How to Conduct
Check For Understanding
Knowledge Check
Module 8:
Promote Inclusion
Educate
Celebrate Differences
Listen to Employees
Fortify Anti-Discrimination Policies
Knowledge Check
Module 9:
Benefits
Workplace Culture
Ethical
Financial
Legal
Knowledge Check
Module 10:
Handling Complaints
Gather Information
Evaluate Credibility of Complaint
Interview Those Involved
Take Action Against Offender
Knowledge Check