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Introduction:
Module 1:
Introduction to Sensitivity Training
Definition
History
Who Needs it?
Goals
Knowledge Check
Module 2:
Benefits
Raising Awareness
Interaction
Behavioral Changes
Productive Workplace
Knowledge Check
Module 3:
Stereotypes
Explicit
Implicit
Purpose
Effects
Knowledge Check
Module 4:
Discrimination
Employer Responsibility
HR and Best Practices
Elephant in the Room
Overcoming Stereotypes
Knowledge Check
Module 5:
Sex and Gender Stereotypes
Employer Responsibility
HR and Best Practices
Elephant in the Room
Overcoming Stereotypes
Knowledge Check
Module 6:
Age
Employer Responsibility
HR and Best Practices
Elephant in the Room
Overcoming Stereotypes
Knowledge Check
Module 7:
Disabilities
Employer Responsibilities
HR and Best Practices
Elephant in the Room
Overcoming Stereotypes
Knowledge Check
Module 8:
Religion
Employer Responsibilities
HR and Best Practices
Elephant in the Room
Overcoming Stereotypes
Knowledge Check
Module 9:
Handling Complaints (I)
Develop Process
Publish Process
Train Employees
Assess the Effectiveness of the Process
Knowledge Check
Module 10:
Handling Complaints (II)
Gather Information from the Complainant
Evaluate the Credibility of the Complaint
Interview Those Involved
Take Action Against the Offender
Knowledge Check
