Responsibility in the Workplace

1.2. Module 1: Getting Started

1.3. Workshop Objectives

1.4. Module 2: Accountability Ladder

1.5. What is the Reality?

1.6. Take Ownership

1.7. Find Solutions

1.8. Implement Solutions

1.9. Case Study

1.10. What is the accountability ladder?

1.11. How many rungs are usually pictured on an accountability ladder?

1.12. What is the reality of accountability in employees?

1.13. What is lowest rung on the accountability ladder?

1.14. Taking ownership is located on __________ of the accountability ladder.

1.15. Taking ownership refers to ownership of ___________.

1.16. After taking ownership for a mistake, what is the next rung on the accountability ladder?

1.17. An employee that is not accountable will _________ after a mistake is made.

1.18. Accountable employees _____________ solutions for issues in the workplace.

1.19. When are accountable individuals satisfied?

1.20. Module 3: Examples of Responsibility

1.21. Admitting to a Mistake

1.22. Completing Work Shift

1.23. Pulling Weight in Group Tasks

1.24. Meeting Deadlines

1.25. Practical Illustration

1.26. Responsibility is a __________.

1.27. Responsibility in the workplace will result in____

1.28. Admitting a mistake at work will result in ___________

1.29. Admitting a mistake at work requires ___________

1.30. _________ employees do not clock in late or clock out early.

1.31. Completing the shift is defined as________________

1.32. Responsible employees work _________ in a group task.

1.33. What is a responsible employee’s definition of completing a group task?

1.34. Deadlines are _____________ to responsible project members.

1.35. Responsible team members complete their tasks ____________ the deadline that was set.

1.36. Module 4: Importance

1.37. Work Quality

1.38. Work Productivity

1.39. Employee Engagement

1.40. Employee Morale

1.41. Practical Illustration

1.42. Responsibility in an employee is __________

1.43. Responsibility ___________ work quality.

1.44. Which of the following is not included in the description of quality work?

1.45. Work quality and work productivity are ___________

1.46. Employers are seeking employees that are __________ productive.

1.47. What does an organization gain with highly productive employees?

1.48. Employee engagement is ____________.

1.49. Employees that respect the rules and complete their tasks as instructed are highly ___________

1.50. Employee morale is usually ___________ in responsible employees.

1.51. Low employee morale results in_____________.

1.52. Module 5: Benefits

1.53. Individual Success

1.54. Build Trust with Co-Worker

1.55. Builds Trust with Organization

1.56. Success of Organization

1.57. Practical Illustration

1.58. Responsible employees are __________.

1.59. Responsible management is a(an) __________ to the business.

1.60. Responsible employees earn more __________.

1.61. Responsible individuals are more __________ when working on team projects.

1.62. Co-workers depend on ________________ employees on the team.

1.63. Why do co-workers trust responsible employees more than irresponsible employees?

1.64. Why are responsible employees trusted by the company?

1.65. Organizational trust ____________ with responsible employees.

1.66. Successful businesses employ ___________ individuals.

1.67. Responsible employees make up work teams that are ___________.

1.68. Module 6: Characteristics of Responsible People

1.69. Humble

1.70. Transparent

1.71. Promise Keeper

1.72. Proactive

1.73. Practical Illustration

1.74. Responsible people have __________ traits.

1.75. How do employers find responsible employees?

1.76. Responsible people are most usually __________

1.77. Being humble means to rank your own importance __________ others.

1.78. Transparency is part of _____________.

1.79. ___________ must be transparent in the workplace.

1.80. Promise keepers are _____________.

1.81. There are promise _________ and promise _________.

1.82. Proactive employees are ___________.

1.83. Employers should seek out ___________ applicants for hire.

1.84. Module 7: Barriers

1.85. No Direction

1.86. No Ownership

1.87. No Commitment

1.88. No Resilience

1.89. Practical Illustration

1.90. After defining accountability in the workplace, what is the next step for management?

1.91. To have accountability in the workplace, the management must _____________.

1.92. Employees need ___________ from management before they can be responsible workers.

1.93. Who is responsible for setting the direction and the work culture of the organization?

1.94. Not having a sense of ownership is an issue with ______________ the company.

1.95. To feel ownership, employees should have more __________ of tasks.

1.96. Employees with no commitment to their jobs feel __________.

1.97. Employees that lack commitment are also not ______________.

1.98. Resilience is defined as__________

1.99. Resilient individuals are ____________ employees.

1.100. Module 8: Overcome Barriers

1.101. Create Clear Goals

1.102. Provide Resources

1.103. Allow and Provide Feedback

1.104. Mentorship

1.105. Practical Illustration

1.106. Once a barrier is identified, the next step is to _____________.

1.107. In the workplace, who is responsible for removing barriers to responsibility?

1.108. ______________ is responsible for setting clear goals for employees.

1.109. Employees with clear goals are more likely to be ____________

1.110. Resources to complete tasks are the responsibility of ____________

1.111. Having the necessary resources to complete tasks, result in employees feeling more __________

1.112. Managers should have _________feedback meetings with employees.

1.113. Which of the following statements is not true?

1.114. Which of the choices listed below is a good tool for management to increase the feeling of empowerment of the employees?

1.115. Mentorship programs should begin when the employee ________.

1.116. Module 9: Increasing Responsibilities

1.117. Prioritize Tasks

1.118. Communicate Expectations

1.119. Incentive Programs

1.120. Consequences

1.121. Practical Illustration

1.122. Employers are often in need of increasing the employee’s sense of ___________.

1.123. Organizations must assist ___________ employees.

1.124. Prioritizing tasks at the beginning of the workday is a trait of a/an ____________ employee.

1.125. Managers must communicate the company’s ____________to the employee.

1.126. Employees that understand the expectations of their job are more _____________.

1.127. Which of the activities listed below is not an example of an incentive program?

1.128. Incentive programs are a/an _____________ tool for management.

1.129. Incentive programs must be __________

1.130. Consequences are the result of a/an _____________

1.131. Why should a company provide programs to encourage responsibility?

1.132. Module 10: Accountability Software

1.133. WorkZone

1.134. Jira

1.135. Samepage

1.136. ProWorkflow

1.137. Practical Illustration

1.138. Which of the areas listed below was not a focus of the early versions of accountability software?

1.139. WorkZone is software that initially focused on:

1.140. Which of the tasks listed below is not included in the WorkZone software?

1.141. Where was the software WorkZone created?

1.142. Jira is ___________ software for managers.

1.143. Jira was originally created to ___________

1.144. Samepage is referred to as ______________ software.

1.145. Samepage allows manager to assign ___________ to team members.

1.146. ProWorkflow started out as simple __________ software.

1.147. ProWorkflow _______________a task manager on the team member dashboard.

1.148. Module 11: Accountability Software II

1.149. TaskQue

1.150. Monday.com

1.151. Asana

1.152. Trello

1.153. Practical Illustration

1.154. _________ has/have helped to increase the number of accountability tools available to managers.

1.155. Accountability software is becoming more __________

1.156. TaskQue is ___________ software.

1.157. TaskQue enables employees to be more _________

1.158. Monday.com is primarily focused on _____________

1.159. __________ is one of the focuses of Monday.com.

1.160. Asana is another example of ___________ software.

1.161. Asana was created to minimize ____________

1.162. ____________ was software that started as a list making program.

1.163. Trello allows team members to monitor the project ____________.

1.164. Module 12: Wrapping Up