Introduction:
Module 1:
Placing an Employee on a Performance Improvement Plan (PIP) Before Firing
Justification
Validate
Include
Be Grateful
Knowledge Check
Module 2:
Employees Who Should Be Terminated (I)
Feeling of Entitlement
Cannot Perform Job Functions
Can’t Function with Other Employees
They Overpromise and Under Deliver
Knowledge Check
Module 3:
Employees Who Should Be Terminated (II)
Blatant Disregard for Customers
They Are Unreliable
Don’t Adhere to Code of Conduct
Use Company Property for Personal Use
Knowledge Check
Module 4:
Things to Consider When Setting Up the Termination Meeting
Meeting Attendees
Venue of the Meeting
Security Presence
Logistics
Knowledge Check
Module 5:
The Correct Way to Fire an Employee (I)
Use Positive Language
Review Past Feedback
Concentrate on Specific Behavior
Fire Early in the Week
Knowledge Check
Module 6:
The Correct Way to Fire an Employee (II)
Keep it Short
Have Employee Sign Release
Transfer Terminated Employee’s Functions
Avoid Fighting Unemployment Claims with Employee
Knowledge Check
Module 7:
What an Employment Termination Checklist Should Contain
Notification to Human Resources
Systems Access Terminations
Return of Company Property
Benefits Status
Knowledge Check
Module 8:
The “Don’ts” of Firing an Employee (I)
No Performance Improvement Plan
Using an Electronic Method
Fire Without a Witness
Provide Long Reason for Firing
Knowledge Check
Module 9:
The “Don’ts” of Firing an Employee(II)
Not Making the Decision Final
Let Employee Take Company Property
Allow Access to Work Area
Permit Information System Access
Knowledge Check
Module 10:
Conduct Effective Exit Interviews
When, How and Who
Objective of the Process
Company Readiness for Exit Interviews
Execute the Feedback Results
Knowledge Check