Introduction:
Module 1:
Introduction to Recruitment
What is Recruitment?
Challenges and Trends
Sourcing Candidates
Requirements
Knowledge Check
Module 2:
The Selection Process
Job Analysis and Descriptions
The Approach
The Recruitment Interview
Testing
Knowledge Check
Module 3:
Setting Goals
Using the G.R.O.W. Model
Identifying Goal Areas
Setting SMART Goals
Using a Productivity Journal
Knowledge Check
Module 4:
The Interview
Phone Interviews
Traditional Interviews
Situational Interviews
Stress Interviews
Knowledge Check
Module 5:
Types of Interview Questions
Direct Questions
Non-Direct Questions
Hypothetical or Situational Questions
Behavioral Descriptive Questions
Knowledge Check
Module 6:
Avoiding Bias in Your Selection
Expectancy Effect
Primacy Effect
Obtaining Bias Information
Stereotyping
Knowledge Check
Module 7:
The Background Check
Preparation
Data Collection
Illegal Questions
Being Thorough Without Being Pushy
Knowledge Check
Module 8:
Making Your Offer
Outlining the Offer
Negotiation Techniques
Dealing with Difficult Issues
Sealing the Deal
Knowledge Check
Module 9:
Orientation and Retention
Getting on the Right Track
Your Orientation Program
The Checklist
Following Up
Knowledge Check
Module 10:
Measuring the Results
Cost Breakdown
Employee Quality
Recruiter Effectiveness
Fine Tuning
Knowledge Check