change management

1.2. Module 1: Getting Started

1.3. Workshop Objectives

1.4. Module 2: Preparing for Change

1.5. Defining Your Strategy

1.6. Defining Your Strategy Con’t

1.7. Building the Team

1.8. Case Study

1.9. Module 3: Identifying the WIFM

1.10. What’s in it for Me?

1.11. Building Support

1.12. Case Study

1.13. Module 4: Understanding Change

1.14. Influences on Change

1.15. Common Reactions to Change

1.16. Tools to Help the Change Process

1.17. Case Study

1.18. Module 5: Leading and Managing the Change

1.19. Preparing and Planning

1.20. Delegating

1.21. Keep the Lines of Communication Open

1.22. Coping with Pushback

1.23. Case Study

1.24. Module 6 : Gaining Support

1.25. Gathering Data

1.26. Addressing Concerns and Issues

1.27. Evaluating and Adapting

1.28. Case Study

1.29. Module 7: Making it All Worthwhile

1.30. Leading Status Meetings

1.31. Celebrating Successes

1.32. Sharing the Results and Benefits

1.33. Case Study

1.34. Module 8 : Using Appreciative Inquiry

1.35. The Four Stages

1.36. The Four Stages (Cont’d)

1.37. The Four Stages (Cont’d)

1.38. The Purposes of Appreciative Inquiry

1.39. Examples and Case Studies

1.40. Examples and Case Studies (Cont’d)

1.41. Examples and Case Studies (Cont’d)

1.42. Case Study

1.43. Module 9: Bringing People to Your Side

1.44. A Dash of Emotion

1.45. Plenty of Facts

1.46. Case Study

1.47. Module 10: Building Resiliency

1.48. What is Resiliency?

1.49. Why is It Important?

1.50. Five Easy Steps for the Leader and the Individual

1.51. Case Study

1.52. Module 11: Building Flexibility

1.53. What is Flexibility?

1.54. Why is it Important?

1.55. Five Easy Steps for the Leader and the Individual

1.56. Case Study

1.57. Module 12: Wrapping Up